Shipping and Returns Policy

Shipping

Returns

Effective: 06/26/2023

Thank you for your purchase from R Allen Studio. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.

Policy Details:

You can return your item 30 days from the date you received it.

Items that can’t be returned include:

Discounted/ Sale Items

Any personalized/custom Items

For all returns, the only thing you need to include in your package is the purchased item as well as the original packing slip.

Shipping Fees:

You are responsible for all return shipping fees. Shipping fees are non-refundable. R Allen Studio strongly recommends that you use a trackable method to ship your return.

Restocking Fees:

R Allen Studio does not charge restocking fees.

Process Details:

To return your purchase from R Allen Studio, place the item securely in its original packaging, if possible. Please mail your return to the following address:

R Allen Studio

640 10th Street NW

Atlanta, GA 30318

United States

Refunds:

After receiving your return and inspecting the condition of your item, R Allen Studio will process your return. Please allow at least 5-7 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. R Allen Studio will notify you when your return has been processed. Any issues with your refund after the confirmation of your returned purchase is not R Allen Studio’s issue, please take this issue up with your bank/credit card company.

Thank you for shopping with R Allen Studio!